Shipping Policy

Thank you for shopping with EmberMist™! We strive to process and deliver your order as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days.
• Orders are processed Monday through Friday (excluding holidays).
• Once your order has been shipped, you'll receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days
• Canada: 7–12 business days
• International: 7–15 business days

Please note that shipping times are estimates and may vary due to weather, holidays, customs, or carrier delays.

Shipping Costs

We proudly offer FREE tracked shipping on all orders.

Order Tracking

As soon as your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur. If your package hasn't arrived within the estimated delivery time, please contact us and we'll be happy to assist.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. HydraMist™ is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, please don't hesitate to contact us.

Email: theofficalembermist@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing EmberMist™! We appreciate your support and look forward to delivering your order.